Privacy Policy

Welcome to Veloura (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following types of information:

Personal Information

Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely through third-party providers)

Automatically Collected Information

IP address
Browser type and device information
Pages viewed and browsing behavior
Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide shipping updates and order confirmations
Respond to customer service inquiries
Improve our website and customer experience
Send promotional emails (only if you opt-in)
Prevent fraud and maintain website security

3. Payment Information

All payments are processed securely through trusted third-party payment providers. We do not store your full credit or debit card details on our servers.

4. Cookies & Tracking Technologies

We use cookies to:

Improve website functionality
Remember your preferences
Analyze website traffic
Provide personalized advertisements

You can disable cookies in your browser settings at any time.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

Payment processors
Shipping carriers
Marketing and analytics service providers
Legal authorities if required by law

All third parties are required to protect your information.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for marketing communications

To exercise these rights, please contact us at: velourashopcompany@gmail.com

8. Email Marketing

If you subscribe to our newsletter, we may send you promotional emails about new products, special offers, and updates.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.