Terms of service

Welcome to Veloura. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Online Store Terms

By using our website, you confirm that:

You are at least the age of majority in your country or region.
You will not use our products for any illegal or unauthorized purpose.
You will not violate any laws in your jurisdiction.

Any breach of these Terms may result in immediate termination of your access to our services.

2. Products & Services

We strive to ensure that all product descriptions, images, and prices are accurate. However:

Colors may vary slightly due to screen settings.
We reserve the right to modify or discontinue products at any time without notice.
We reserve the right to limit sales to any person, region, or jurisdiction.

All prices are subject to change without notice.

3. Orders & Billing

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

Suspected fraud
Incorrect pricing
Incomplete or inaccurate information

You agree to provide current, complete, and accurate purchase information for all orders.

4. Payment

All payments are processed securely through third-party payment providers. We do not store your full credit or debit card details.

By placing an order, you authorize us to charge your selected payment method.

5. Shipping & Delivery

Delivery times are estimates and not guaranteed.
Veloura is not responsible for delays caused by shipping carriers, customs, or external factors beyond our control.

For full details, please review our Shipping Policy.

6. Returns & Refunds

Returns are subject to our Return & Refund Policy.
Due to hygiene reasons, certain beauty products may not be eligible for return once opened.

Please review our Return Policy for complete details.

7. Intellectual Property

All content on this website — including text, images, logos, graphics, and product designs — is the property of Veloura and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Veloura shall not be liable for:

Any indirect, incidental, or consequential damages
Allergic reactions or misuse of products
Losses resulting from shipping delays

Customers are responsible for ensuring they are not allergic to any materials used in our products.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [US/ FL].